شروط الخدمة

Effective Date: June 28, 2021

Welcome to DXB SALE STORE . These Terms of Service govern your access to and use of www.dxbsalestore.com  and any products or services offered through it.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. About Us

DXB SALE STORE is an online shopping platform operated by Hajar Al Morjan FZE, providing a wide range of products including cosmetics, perfumes, skincare, kitchen essentials, home products, and other consumer goods across the United Arab Emirates.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or are using the Website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • The information you provide is accurate and complete.

3. Products and Services

We strive to ensure that all product descriptions, specifications, pricing, and images are as accurate as possible.

However:

  • Product colors may vary depending on your device screen.
  • Packaging may differ from product images.
  • Availability of products is subject to stock.
  • We reserve the right to discontinue or modify products at any time without prior notice.

4. Pricing

All prices displayed on our Website are in United Arab Emirates Dirham (AED).

Prices include applicable taxes unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

5. Orders

When you place an order:

  • You agree that all information provided is accurate.
  • Your order is subject to acceptance and stock availability.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or product unavailability.

An order confirmation email or message does not guarantee acceptance of your order.

6. Payment Methods

We may accept:

  • Cash on Delivery (COD)
  • Credit Cards
  • Debit Cards
  • Digital Payment Gateways
  • Other payment methods displayed during checkout

Online payments are processed securely through trusted third-party payment providers.

We do not store your card details.

7. Shipping & Delivery

We deliver across the United Arab Emirates.

Estimated delivery times are provided for convenience and may vary due to:

  • Public holidays
  • Weather conditions
  • Courier delays
  • High order volumes
  • Other circumstances beyond our control

We are not responsible for delays caused by third-party shipping providers.

8. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

9. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text
  • Icons

is the property of DXB SALE STORE or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

10. Acceptable Use

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with Website functionality.
  • Upload malicious software or harmful code.
  • Misrepresent your identity.
  • Engage in fraudulent activities.

Violation of these Terms may result in suspension or termination of your access.

11. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities that occur under your account.

Please notify us immediately of any unauthorized use of your account.

12. Limitation of Liability

To the maximum extent permitted by applicable law, DXB SALE STORE shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from your use of the Website or any products purchased through it.

Nothing in these Terms limits liability where such limitation is prohibited by law.

13. Product Warranty

Unless otherwise stated by the manufacturer, products are sold without additional warranties beyond those required by applicable law.

Manufacturer warranties, where available, remain subject to the manufacturer's own terms and conditions.

14. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services of those websites.

16. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • War
  • Strikes
  • Internet outages
  • Transportation disruptions

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this Website.

Continued use of the Website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

DXB SALE STORE

Business Name: Hajar Al Morjan FZE

Website: https://www.dxbsalestore.com

Email: dxbsalestore@gmail.com

WhatsApp: +971 56 346 6126

United Arab Emirates

By accessing or using www.dxbsalestore.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.