Privacy policy

Privacy Policy

Effective Date: June 28, 2021

Welcome to DXB SALE STORE . Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from www.dxbsalestore.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • Billing Address
  • Payment Information (processed securely through our payment providers)
  • Order History

Automatically Collected Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies
  • Pages Visited
  • Time Spent on Website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify customer information
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Respond to inquiries
  • Comply with legal obligations
  • Send promotional offers (only if you choose to receive them)

3. Payment Security

We do not store your credit or debit card information.

All online payments are securely processed through trusted third-party payment gateways that comply with international PCI-DSS security standards.

Cash on Delivery (COD) orders do not require online payment information.

4. Delivery Information

To deliver your orders, we may share your:

  • Name
  • Phone Number
  • Delivery Address

with our trusted courier and logistics partners.

This information is shared only for order fulfillment purposes.

5. WhatsApp Communication

If you contact us through WhatsApp, we may use your phone number to:

  • Respond to your inquiries
  • Confirm your orders
  • Send delivery updates
  • Provide customer support

We will never sell or misuse your WhatsApp information.

6. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may occasionally send:

  • Discount Offers
  • New Product Launches
  • Special Promotions
  • Seasonal Sales

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your shopping cart
  • Save your preferences
  • Analyze website traffic
  • Improve user experience

You may disable cookies through your browser settings, although some website features may not function properly.

8. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

  • Payment processors
  • Shipping companies
  • Website hosting providers
  • Analytics providers
  • Government authorities when legally required

9. Data Security

We implement industry-standard security measures to protect your information from:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

Although we use secure systems, no internet transmission can be guaranteed to be 100% secure.

10. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Maintain customer records
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud

11. Your Rights

Depending on applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise these rights, please contact us.

12. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

13. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any updates will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

DXB SALE STORE

Website: https://www.dxbsalestore.com

WhatsApp: +971 56 346 6126

Business Name: Hajar Al Morjan FZE

Email: dxbsalestore@gmail.com

United Arab Emirates